“If being a kid is about learning how to live, then being a grown-up is about learning how to die”

—Stephen King

In Memoriam is an ongoing project in partnership with Denise Thornberry, a UX researcher based in Peru, and started as a response to the events of 2020.

The project focuses on the Peruvian community, with a lot of the interviews conducted being people from Perú. This forces death to be seen through the specific lens of this cultural experience , heavily influenced by religion and familial bonds.

TOOLS – Miro, Gmail, Illustrator, Figma

Problem Statement

Death is one of the only things we are sure of in our life, humans need a straightforward way to prepare for it, wether it the logistics of planning a funeral or the financial implication of passing, there should be a product to ease this burden and help people focus on remembering and celebrating their loved ones.

Goals

Death is a tricky, often taboo subject, but it is part of the human experience. We wanted to approach the subject with extreme empathy and tact. This went beyond identifying pain points in the process of death. We want to treat Death as the unavoidable pain point, and identify what was lacking in the ‘death business’ as it currently exists. The ultimate goal was to take all the unnecessary pain and stress away from the death so users could focus on grieving and remembering their loved ones.

  • Interview 1

  • Interview II

  • Interview III

  • Interview IV

  • Interview V

    Description goes here

Personas

  • Susan, F, 55

    Susan has elderly parents to take care of. While thinking about their passing is difficult, she knows it is the right decisions to have everything in order before anything happens to them.

  • Hector, M, 30

    Hector knows that one day he will die, he also knows that his funeral needs to be a celebration of him as a person. He wants to have his affairs in order so he can continue enjoying his life.

  • Annette, F, 60

    Annette has been battling through various health issues for many years and wants to leave everything in order for her family before her passing so they do not have to worry about it once she is gone.

  • Ace, 24

    Ace never thought about his parents mortality until the unthinkable happened, now they have to plan a funeral and have no idea where to start the process while also grieving their parents.